Frequently Asked Questions
Everything you need to know about your PERRIN shopping experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 5-7 business days depending on your location.
How do I return or exchange an item?
If you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery, provided they are in original condition with tags attached.
What materials are used in PERRIN garments?
At PERRIN, we prioritize quality and sustainability. Our collections feature premium materials including organic cotton, ethically sourced wool, and recycled synthetic blends.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How do I find my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.